Frequently Asked Questions
Everything you need to know about shopping with atwoodtoys
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. Because we curate fashion from various designers, we recommend comparing your body measurements to the guide provided for each individual item to ensure a perfect fit.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn garments with original tags attached. Simply visit our Returns Portal to start your request. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
Which payment methods do you accept?
Atwoodtoys accepts all major credit cards including Visa, Mastercard, and American Express. We also offer express checkout options through PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options via Klarna.
How do I care for my new clothes to ensure they last?
To maintain the quality of your fashion pieces, we recommend following the specific care instructions on the internal garment label. Generally, washing in cold water and air drying helps preserve fabric integrity and color vibrancy.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination. Please be aware that international orders may be subject to local customs duties and taxes.